Privacy Policy

Effective Date: October 2025
Brand: Love and Skvlls
Website: [www.loveandskvlls.com]
Email: lovekillsinfo@gmail.com

1. Introduction

Love and Skvlls respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us in any way.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information to provide and improve our services. This may include:

A. Personal Information (provided by you):

  • Name and surname

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party providers)

B. Automatically Collected Information:

  • Device type and browser

  • IP address

  • Pages visited and time spent

  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and user experience

  • Communicate offers, updates, and promotions (only if you opt in)

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

4. Legal Basis for Processing (GDPR)

If you are located in the EU or Switzerland, we process your data based on:

  • Your consent (e.g., for newsletters)

  • Contract necessity (e.g., fulfilling an order)

  • Legal obligations (e.g., tax records)

  • Our legitimate interests (e.g., improving site performance)

5. Data Sharing

We only share your data with trusted service providers, such as:

  • Payment processors (Stripe, PayPal, etc.)

  • Shipping companies (to deliver your order)

  • Analytics or marketing tools (Google Analytics, Meta Pixel)

All third parties are required to keep your data secure and use it only for the purpose of providing their services.

6. Cookies

We use cookies to personalize your experience and analyze site performance.
You can manage or disable cookies in your browser settings.
For more details, see our [Cookie Policy].

7. Data Retention

We keep your data only as long as necessary to fulfill the purposes outlined above — typically:

  • Order data: up to 10 years (for accounting and tax compliance)

  • Marketing data: until you unsubscribe

  • Browsing data: for a short technical period (e.g., 30–90 days)

8. Your Rights (EU & Swiss Residents)

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent (for newsletters or cookies)

  • Request data portability

  • File a complaint with a data protection authority

To exercise these rights, contact us at lovekillsinfo@gmail.com.

9. Data Security

We use SSL encryption and secure hosting to protect your data.
However, no online transmission is 100% secure. We encourage you to take precautions when sharing personal information online.

10. Children’s Privacy

Our website is not intended for individuals under 16 years old.
We do not knowingly collect personal data from minors.

11. International Transfers

Your data may be processed outside Switzerland or the EU (e.g., by service providers in the U.S.) but always under data protection agreements that meet GDPR standards.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a new “Effective Date.”

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us at:
Love and Skvlls
Email: lovekillsinfo@gmail.com
Website: [www.loveandskvlls.com]